Get in Touch with StockTent
We value your feedback, questions, and suggestions. Whether you need assistance, want to report an issue, or simply wish to share your thoughts about our camping tools and content, we are here to help.
Email Us Directly
You can reach our team directly at: support@stocktent.com
Response Time
We aim to respond to all inquiries within 24 hours. Please note that response times may vary during weekends and holidays. For urgent matters, please indicate the urgency in your subject line.
Before You Contact Us
To help us serve you better, please consider the following before reaching out:
- General Questions: Check our existing articles and tool guides, as your question may already be answered.
- Technical Issues: Include details about your browser, device, and what steps led to the problem.
- Tool Feedback: Be as specific as possible about which tool or calculator you are referring to.
- Business Inquiries: Include your company name and a brief description of the partnership opportunity.
What We Can Help With
- Questions about our camping tools and calculators
- Suggestions for new tools or features
- Bug reports or technical issues
- General feedback and ideas
- Content corrections or suggestions
- Partnership and collaboration opportunities
Frequently Asked Questions
How accurate are your calculation tools?
Our tools use established outdoor references and proven formulas, drawing on widely accepted gear-industry guidance. Results are estimates based on the figures you enter; every tent, trip, and set of conditions is different, and actual outcomes depend on your gear, the weather, and how it is used. Always treat results as general guidance rather than a guarantee. Our content is general informational and educational content only, and is not a substitute for professional outdoor-safety training — always follow manufacturer guidance and practice safe outdoor and wilderness habits.
Are your tools really free to use?
Yes, all StockTent tools are completely free with no registration required. We are committed to keeping them accessible to every camper worldwide.
Can I suggest new tools or features?
Absolutely. We love hearing from our community of campers, backpackers, and weekend adventurers. Email us at support@stocktent.com with your idea and we will consider it for our development roadmap.